you will then see the learning materials and instructions on how to use them. you will also learn to recognize the audience-based contexts of communication and discover the challenges of framing business communication in an ethical and effective manner. in this unit, you will learn how to analyze yourself and your audience to maximize your communication effectiveness. this unit will teach you how to create effective, ethical, and persuasive speeches.
every organization should have a crisis communication plan, and this unit will teach you the elements of a crisis plan and how to manage press conferences. this unit will examine the differences between a group and a team, and cover the lifecycles, member roles, and problem-solving characteristics of both units. to receive a free course completion certificate, you will need to earn a grade of 70% or higher on this final exam. to pass this course and earn a proctor-verified course certificate and official transcript, you will need to earn a grade of 70% or higher on the saylor direct credit final exam. saylor academy and saylor.org® are trade names of the constitution foundation, a 501(c)(3) organization through which our educational activities are conducted.
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